Ring Bought on Etsy Turns Out to Be Fake - Seller Refusing Refund, What Are My Options?

Try section 75 if paid by credit card. Otherwise you are going to have to accept it as hard lesson learned and in the future to check jewellery brought on line is genuine by checking with a jeweller with in the returns time line of the site you brought off of. My son learnt the same lesson over the covid lockdown times. Never believe unless you can see a hallmark and it's verified by a jeweller you can visit in person.
 
Depends on what you paid for it..and what the seller said it was. Can you find the original advert/seller?
Esty like Amazon and eBay are full of fakes..
 
I would never have imagined an Etsy seller would be selling real stones when it comes to jewellery? It's just not somewhere I'd buy something like that or even think to look. Did you pay a considerable sum to believe what you were buying was real?
 
@areyousure the advert claimed lab rubies and I paid more for moissanite not CZ. It was on sale so I paid around £80 but it's currently at 157 so yes, sadly I believed it was genuine.
 
I'd keep it for a few years, its the sentiment not the value that is important, then its always a good excuse for a future upgrade
 
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