Ring Bought on Etsy Turns Out to Be Fake - Seller Refusing Refund, What Are My Options?

[crystalecho]

Can you not report it to Etsy ? I’m not sure how it works xx

 

[christismyarmor]

If the ring is a handmade ring, it will probably not be hallmarked. However, there is an acid test a jeweller can do to test if it is silver (925). Also, the test they have done on the stones is to see if they are diamonds, and other semi precious stone or even glass will give the same sound on a diamond tester and show you ot is not a diamond

 

[jordansa]

@christismyarmor my engagement ring is also a lab ruby but that tested positive on the same machine unlike these stones. I also paid extra for the moissanite which also showed up fake.

 

[christismyarmor]

@jordansa yes that's what I was saying.
A diamond or a Ruby or a sapphire etc are precious stones.
Other lab made stones or semi precious stones will not give them same sound on a diamond tester as they are not made up of the same materials. Moissanite is not a precious stone. It is a diamond made in a lab. So, the seller has sold you the stone as Moissanite and it most likely is moissanite. When a jeweler tests it on a diamond machine it will not beep like a diamond is supposed to. That's why he's saying it's not real. He probably thinks that you think this is a diamond

 

[jordansa]

@christismyarmor it was on a machine that tests for moissanite as the jeweller works with moissanite in their own work a lot and still showed fake

 

[doots]

@christismyarmor I had my wedding band handmade to my spec, white gold / pink gold and that is hall marked

 

[christismyarmor]

@doots yes some are, but some aren't 3seocially if they are made abroad and shipped in

 

[godlovesyouandeveryone]

It states in the add that the stones are lab created it also doesnt state that its hall marked either

 

[jordansa]

@godlovesyouandeveryone my engagement ring is also a lab ruby but that tested positive on the same machine unlike these stones. I also paid extra for the moissanite which also showed up fake.

 

[joshuashouse]

The ring was only £80 at the time you say you bought it. I think that tells me I’m not getting top quality if that makes sense. For real stones and silver I’d be looking at a few hundred pounds at least to warrant it being real. Sorry for your distress over it all though, it’s a beautiful ring if it’s the design you need to match the engagement ring then keep it. Sentiment is over cost x

 

[jszlauko]

I would try a section 75 through visa if your PayPal was linked to your visa when you paid x

 

[san76]

Small claims court

 

[sodnamoc]

I agree that you were falsely sold the ring according to the description but £80 for 8/10 diamonds and 8/10 ruby’s on a solid silver ring! That screams fake from a mile off to me go to any jewellers and you would struggle to find a solid silver ring for £80 never mind that amount of diamonds and rubys!

 

[jordansa]

@sodnamoc it wasn't diamonds, it was moissanite, and the rubies were lab made rubies so not that far fetched tbh.

 

[kinski69]

What was the name of the etsy seller please. I was about to buy off there